There is hard to pinpoint the problem, because it's different for every site. That's why I can't post a ready made solution. Here's a quick troubleshoot for more advanced usres:
General causes:
-Javascript conflicts with other components/template (
topic)
-Not setting the VM-attribute/formnames correctly.
-Make custom attributes optional-hack not correct (
topic)
Causes in the form:
-Database has the wrong fields, or formkey is not in DB
-forms has validation or other script errors
-when sending mail the setting of after/before mail in DB setting differs.
-Other formsettings can be checked in settings-mode of module.
Best ways of testing:
-Test the form seperatly from the link in the CF-backend. make sure it sends without errors and gives the JSON from the ajax_returnform as feedback. Make sure the values are stored in the correct table (there is no formkey there, that's correct).
| Code: |
{"rec_id":"|","mclass":"error","formkey":"|4c66dc0178e30"}
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-Always check the module in settings mode in the flypage.
-Check the page in IE JS-debugger for script-errors.
When the module is not responding (spinning forever) check the feedback of the ajax request in the hidden iframe in the form. There is probably an error there.
Hope this helps you any further..